Client Review on Pac N' Send of Lighthouse Point

Feedback:

I called the day before to make sure I had all the necessary information to get my wife’s fingerprints done. As soon as we walked in we were greeted by a frantic older women. as she was doing the fingerprinting she was yelling at my wife constantly and making the experience completely frustrating. she also was accepting fingerprints that the software was saying was not good enough. eventually my wife told her we wanted a refund and walked out. she started arguing with me who was telling her to issue a refund, and she stated she can’t do so. I then said to get the owner on the phone for a refund and she kept yelling at us. she finally got the owner on the phone and told him that we were rude and wanted a refund. she needs to be trained on how to do the fingerprinting or have someone else do so. she clearly was not comfortable with technology or working alone. I’ve done fingerprinting multiple times before, and even took a course in school for it. Smudged prints are no good and that’s all she was accepting. DO NOT COME HERE, especially if you’re the younger generation. She was completely disrespectful, and yelling at me and my wife who are adults as if we were children just because we were younger than her. I’m 25 and my parents raised me to have respect for my elders but when someone who is an elder forgets respect goes both ways it disgusts me.