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Client Reviews on NannyChex

    • 4.9
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Karen Cummings Feb 21, 2019

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Most helpful critical review

There are no negative reviews on NannyChex

Feedback:

Very good service, took care of all the details for me. Even answered my questions related to filing my taxes the following year when I no longer had a nanny.

Feedback:

Nannychex helped me hire directly the right people to help care for my elderly mom, saving her a tremendous amount of money, while making it very easy for me to pay them and handle taxes. The people there are great and attentive. I couldn't be happier with their service.

Feedback:

Nannychex is fantastic. We hired a nanny for several months and they handled the payroll. Things went great.Almost a year after we used their services, we got audited by our states insurance administrator. Nannychex got me the requested documents within a few hours. Keep in mind I wasn't even a current customer.Cannot recommend them enough. Cheers!

Feedback:

After suffering sticker shock at the payroll offering of the placement company I used, I called around to a number of payroll services and nannychex won me over with their impressive customer service and lower prices. They were almost $400 less than the initial quote I received and much more informative and pleasant on the phone.

Feedback:

We have used NannyChex for multiple employees over a number of years. The service worked flawlessly for us. Communications were clear, changes were made without error, all payments were made on time, and there was "zero" tax headache. I would recommend NannyChex for any household employee situation.

Feedback:

Very impressed. Nannychex staff are courteous, responsive, organized, diligent, and personable. The enrollment process was straightforward and everything was seamlessly coordinated thereafter. The integrity they bring to their customer service is exceptional. When I misunderstood a feature of their service, Mr. Gelman kindly explained it to me and waived the associated fees. I can't remember the last time I experienced such genuine customer service or a company so committed to customer satisfaction. If only more companies were like this!

Feedback:

I switched to NannyChex after my prior payroll service botched my filings and never seemed to answer the phone. I wish I had used NannyChex from the beginning. Not only did they clean up the mess created by my old company but they always answer my calls and everyone I've worked with has been friendly and knowledgable.

Feedback:

I just had a great experience with NannyChex and wanted to share. These folks know nanny taxes inside and out and were able to get me current with a nanny I've had since 2013. The pricing was very reasonable and best of all the customer service exceeded all of my expectations. Such a delightful change to call a company and actually talk to someone who knows what they're doing!

Feedback:

My experience with them was very mixed. Mr. Gelman worked diligently with me to resolve the problems and did so in a timely and efficient manner. I would likely recommend them to a family with a household employee as they do have an understanding of the nuances of the very complicated tax laws surrounding it.

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