Client Review on Monarch CPA Services

Feedback:

Katie is a nightmare. Stay away from her! She screwed up my taxes from the get go. Filed them with incorrect tax ID number. Failed to correct the problem. Did not inform me that two tax ID numbers were created and gave me the wrong information, resulting in years if returns being filed wrong. When I tried to contact her to get copies of the documents she files she would not return calls or emails for weeks. I had to go to her office and sit there and insist she provide me the documents to get them. It was a horrible experience.