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Client Reviews on Monarch CPA Services

    • 3.0
  • 6 Reviews

Most helpful positive review

0 people found the following review helpful

By amber malin Dec 22, 2018

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Most helpful critical review

0 people found the following review helpful

By Javad Ghandi May 22, 2019

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Feedback:

Katie is a nightmare. Stay away from her! She screwed up my taxes from the get go. Filed them with incorrect tax ID number. Failed to correct the problem. Did not inform me that two tax ID numbers were created and gave me the wrong information, resulting in years if returns being filed wrong. When I tried to contact her to get copies of the documents she files she would not return calls or emails for weeks. I had to go to her office and sit there and insist she provide me the documents to get them. It was a horrible experience.

Feedback:

I have tried to not to leave this comment for YEARS ... But Im assuming Ella has taken over this business and she made it like a hell . I have quick book and they filled my 2016 and 2017 , without log in to my account and I after I got problems with IRS ... they dont know what do to . For 2018 , I have dropped my papers and ducs at their virtual office which is a shame ( Look like they dont have money to rent a real office ) , and after 3 weeks they have not called me at all to file my taxes .

Feedback:

It was recommended to me by a friend and my experience with them the last few years has exceeded my expectation. The are very professional and get the job done in a timely manner

Feedback:

monarch cpa services has a great website with lots of useful resources, financial guides and calculators. I highly recommend contacting them for your accounting or tax needs and questions.

Feedback:

Very professional with knowledgeable staff. Always welcoming and ready to answer any questions. All services delivered with a smile. My kind of place.

Feedback:

Horrible. Stay away from Katie and her staff - the most incompetent accounting practice. They don't return phone calls or emails. My tax return was filed incorrectly and was notified by IRS. Huge sticker shock when I was told "no problem we handle returns like this all the time" They have no idea what they are doing. STAY OFF from MONARCH CPA and Katie. Just because you have CPA does not mean you know what you are doing....trust me. Don't waste your time or money. You have been warned.

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