Client Reviews on Thomas Mohs
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Top notch service for over 30 years. Friendly, efficient, reasonably priced.
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Excellent tax services for nearly 2 decades. I left Minnesota, went home to California and still use Mohs taxes. The best part is they do their best for me. I have referred a dozen or so people to Linda and they have referred many more. This place is awesome....and Linda is the sweetest and kindest person.
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Not a good experience. I made an appointment but still had to wait for quite a while before being seen. Once seen, the lady helping me spent probably the first 15 minutes being argumentative about several things. I had brought in what I was told to bring in but for some reason she had a real issue I didn’t bring in my previous years taxes. After being treated very poorly I was strongly thinking about just waking. I regret not doing so. Long story short: I completely overpaid for poor service at best. I paid around $350 for something that I’ve paid far less from others that have done better work. The icing on the cake for me was when the tax lady started criticizing Trump to me. Sorry lady but I would like you to keep your political views to yourself Not coming back to a business that doesn’t want to Make America Great Again!
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Highly recommend. Have referred many friends and everyone is always happy. Very resourceful, efficient and knowledgeable. Can fix anything from Corporate taxes to personal taxes.
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They've done us well for two decades.
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Wow, where to begin. I had gotten a recommendation for Mohs from an acquaintance, so I took some of the initial impressions as a way for them to keep expenses down, but learned that sometimes you get what you pay for. To begin with, I had submitted a request via their website and got a response from a hotmail account. To me, a business that uses a hotmail account is only a step above one that uses a comcast account, and makes me wonder if I have to travel back to the 90's to work with them. On top of that, it turns out that they only have one email account for all of the people that work there and they literally print out emails and put them on the desk of the intended recipient. When I showed up and started working with the person assigned to prepare my taxes, I started telling them about some paperwork that I needed to file for my business to achieve the proper status federally and they had no clue what I was talking about, so it turned into him leaving me at his desk to ask questions several times before finally taking me to another person to handle the business taxes. After that was finished, I had to go back to him to finish off the personal taxes. At this point, I was mildly annoyed, but okay. I had some questions about how much I could put away for retirement and explained my situation and he told me a course of action to pursue and I was on my way. When I tried to deposit the amount discussed into the accounts we talked about, it turned out that that was the wrong type of account. Here is where things went from mild annoyance to poor customer experience. I tried to get in touch with the guy, but since the tax season had ended, he only worked one day a week, and the first week he didn't come into the office because an appointment had cancelled (even though they knew I had requested some help and to see him). When he finally got back to me, he simply re-stated the issue that I had previously laid out and didn't offer any help or course of action to correct the issue. Needless to say, I asked for an electronic copy of my filings (which they realistically should have sent me automatically in the first place), and found another company that could help me and would actually offer timely and helpful responses when I reach out with questions. I would say that anyone that can be helped by Mohs Tax Service, can likely just use Turbo Tax and save themselves time, money, and hassle.
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Great Tax agency, Courteous, Efficient, Professional. Will always go back.
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I have been a client of Mohs Tax Service since the mid 1980's, a devoted client! I moved to New Mexico and still use her service. I hold strong confidence in and deep respect for this company, and have always felt they do their very best for me, are reasonably priced, and are worth every cent! Marcheta M.
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