Client Review on Midlands Exams & Drug Screening, Inc.

Feedback:

I went there for drug testing for my new job and when I arrived the young lady at the front desk was extremely rude and was making side gestures to the examiner about me behind my back. She thought I was not paying attention but I had someone with me who saw everything! It was my first time there so I was a little unsure of what to do when I came in. She asked if I had any paperwork and I told her I had what my employer sent me via email and she immediately caught an attitude and took my phone out of my hands to see the form that was in my email. I was not sure if it was going to be a drug test through hair sample or urine so I was a little unprepared for the urine test when I came back outside to tell the examiner that I could not use the restroom and that I needed water she burst out laughing. I mean I get it, it's funny. But I would expect for her to be a little more professional seeing that she worked there. Advice to management, get the lady with the jumbo braids away from front desk! When people come in they should want to feel welcomed not treated as a nuisance.