Client Review on Michigan Screen and Window Repair

Feedback:

I called and scheduled a quote for some window glass replacement. My first appointment was rescheduled, no big deal. Justin came out on a Friday and did his measurements. Told me he would email me a quote on Monday. The following Wednesday I emailed him to see if the quote was done but never heard back. I called the company approximately 2 weeks later and was told they were overly busy, but I would be sent my quote. It has been another several weeks and I still have yet to hear back.Update: Justin has contacted me and has provided me with a quote. He was apologetic for the lost quote and time delay. He got me on their schedule right away and provided a discount for the miscommunication. I am currently waiting for the installation.