Michigan Screen and Window Repair
Client Reviews on Michigan Screen and Window Repair
Feedback:
Price was half that of the companies running ads on TV, for the same windows.Wait time was only a couple of weeks compared to 6-7 from other quotes. Received a written, detailed quote.Installation was awesome, they even called because they were concerned about the cats.Cleanup was great.
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A very nice person helped me on the phone - was able to answer all my questions about products and pricing. Caleb was very courteous and he worked efficiently and actually improved the way my screen door opened and closed after he replaced the screen! I will use them every time I need help. Great people!
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Three phone calls, three promises of an estimate, FOUR weeks and still NO estimate.
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Fantastic and friendly service in all departments. Prices are reasonable. Work is great. Used several times. 10/10 would recommend.
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A couple of weeks ago I placed a call to Michigan Screen and Window to make an appointment to repair a window with a broken seal. The woman who took my call assured me they could fix this issue and scheduled someone to come out to our home a week later between 4-5. I left work early that day and arrived home at 3:30, waited until 6 p.m. and no one showed up or called. I called first thing the next morning and asked why no one called or showed up. The woman said she would check it out and get back to me later that day. I still have not received a return call from this company. I am very frustrated that I cannot get anyone to return my call. They had several good reviews which is why I selected this company. Anyone else having issues? I am about to move on to the next company because apparently, they are too busy to handle new work.
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I called and scheduled a quote for some window glass replacement. My first appointment was rescheduled, no big deal. Justin came out on a Friday and did his measurements. Told me he would email me a quote on Monday. The following Wednesday I emailed him to see if the quote was done but never heard back. I called the company approximately 2 weeks later and was told they were overly busy, but I would be sent my quote. It has been another several weeks and I still have yet to hear back.Update: Justin has contacted me and has provided me with a quote. He was apologetic for the lost quote and time delay. He got me on their schedule right away and provided a discount for the miscommunication. I am currently waiting for the installation.
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My experiences have been great — friendly service and prompt follow up at a fair price.
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I'm the owner of this company, and I absolutely cannot say enough amazing things about my employees. They are the greatest group of workers and thinkers I've ever been with. They treat our customers with utmost respect and they work their faces off to get the job done right for the customers. I'm so blessed to have such an amazing team by my side, fixing windows, helping customers, and treating everyone with love and respect. :)
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Very reliable and good replacing. Wouldn't choose anyone else!
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Pleased with the quality of work. Justin was fair and treated us well. Would work again with them on future needs.
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