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Client Reviews on MCA

    • 4.0
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Debbie Walker Oct 21, 2019

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Most helpful critical review

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By Susan Touchette Drew Jun 21, 2019

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Feedback:

Michael Callahan & Associates provides everything you need in setting up and accounting/bookkeeping services. As a member of two non-profits, they made this an easy transition. The staff is extremely knowledgeable, helpful and thorough. If you have questions, you get a quick reply. I find their fees and charges are very reasonable. They are a community oriented business. You can't go wrong with Michael Callahan & Associates.

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Michael is an absolute pleasure to work with! He responds in a quick and timely manner and always has the best interest of the customer. Highly recommend their services!

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Excellent service, timely and efficient. Strongly recommend this firm.

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Michael Callahan & Associates operates with a high ammount of character and integrity. The service rendered is remarkably topshelf. I've had beyond good insight to all CPA needs. Amazing Service!

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Michael and his team are competent and professional. Very easy to work with. By far the best accounting group I’ve ever worked with in my 19 years of self employment.

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Mr. Callahan took the time to understand the Property Owners' Association members concerns and has been working toward an answer to those concerns.

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After paperwork was sent to me for review, Michael went out of his way to ask me personally if everything looked ok. He took the time to go over everything with me and explain. In the end, he was able to save me $1000 of the $1300 I would have owed (federal & state combined). Completely happy!!!

Feedback:

I met Michael in June of 2018 and it was important he understood that I needed 3 returns correct/filed because of a mess. My husband is terminally ill and neurologically impaired so between caring for him, our 2 small children and working 50 hours a week I needed this perfect.I laid it out clearly and he stated it would cost “$600, maybe $800”. I was fine with that. 6/2018 I had an appointment with him for another matter and expecting my returns to be done. He had no clue about what I had messaged with him for the week before the appointment and the returns had not been started. He stated he couldn’t even help me with the questions I had and showed talk to another guy in the office. I gave him the benefit of the doubt and gave him a check for $600 thinking worst case I owe the $200. It wasn’t until Octeber of 2018 that his employee started working on my paperwork .Michael also asked about the current year’s return needing an adjustment and had offered to show me how to correct it myself, a month later said to drop it off that he can do it quickly. This was not discussed to be billed for. Anytime I called, messaged or emailed I would not get a response until I copied his employee on it. For a while he blamed it on his recent wedding.Now in JANUARY of 2019 we have a phone call. He tells me he is working from home that he will finish all my returns that day and email them asap. I don’t get anything from him till MAY. At that time I get 2 of the 3 returns and an incorrect bill and he ignores my 3 emails pointing out that I paid the year prior and owe nothing. So, I get 2 of the 3 returns and then I get an invoice that says this…Quoted services $800Customer referral -$200 Amount due - $600Cleary he forgot I paid and now he is insisting the increase in the rate and not completing the job is because we talked on the phone 2 times and his employee and I emailed. ARE YOU SERIOUS???? He wants $1400 to do 2 very basic returns when I earn less than 6 figures. H&R block would have taken an hour and cost less. So now he is trying to charge me a late fee and refusing to finish the job. TOTAL SCAMMER

Feedback:

We made the switch to Callahan Associates last year and cant me more pleased. They made the switch super easy and everything is done digital. We dont have to spend time driving and dropping off papers anymore. I am really happy about that. Upload the files and send them, no more storing paper or wasting time. Thanks Callahan and Associates.!

Feedback:

Michael's work for our company was incorrect and arguably negligent. He cost our company several thousand dollars through his mishandling of our account. He deflects rather than take accountability for his poor workmanship. We have never had a negative experience with a CPA firm until working with Michael.

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