Djk Home Healthcare
Client Reviews on Djk Home Healthcare
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Awesome and friendly people, and safe and fun environment.... 5 star treatment. It’s a place where every makes you feel welcome.💕
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MGA has been the biggest blessing to our family! They made the process so easy and have truly gone out of the way to get the services my son needed. I also went through the CNA program and felt very prepared for the state exam. They are the jack of all trades. I will forever be loyal both as a client and employee! Mindy is my hero!
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This place is the worst place I ever dealt with they lie and belongings just walk away without a trace however Eric was great before he left the company
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Honestly went through 5 therapists (2 speech & 3 OT) over one year with this company. At first it was great. After awhile when you notice there is 0 instructional control you begin to wonder. The most horrific event was regarding the AAC device. After 10 months of “trials” (really they didn’t start the paperwork until I started complaining) the SP orders the wrong device for him to trial. Her and the sales guy at Tobii then tell me he will borrow one until his device arrives. That it will take 2 weeks to arrive and if it goes well, it will roll over into his device. 1 month later it still doesn’t come. Without warning the SP arrives to session and takes the device from my son. 15 years old, never had a voice and was EXCELLING with the device. Expressing himself in ways never before possible. Immediately he begins in aggressive behaviors. Two months later we still don’t have a device... We finally get it and the SP is asked to follow a simple reward system protocol. Instead she rewards him for bad behavior. When provided constructive criticism, she says maybe she isn’t the right fit. So much more to go on but I think y’all get the picture. My son missed over a month of therapy due to MGA’s poor communication skills with their therapist. They hired someone for my son and that person couldn’t see him at the times he was available... he missed over a month of services due to that mix up. Finally get a new knowledgeable OT but she was extremely rude and condescending to me. She literally implied that my son followed her directions because she was companionate/empathetic. Hello he has a whole team of compassionate empathetic people supporting him—it doesn’t take a rocket scientist to know f you only see him once a week for 45 mins he’s going to have a longer honey moon phase with you. She also cut me off as I was explaining to my son how his behaviors led to me takin away his reward—if my son already isn’t listening to me, why cut me off from talking/explaining which implies my words are irrelevant?
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This company helped my daughter for over two years, when we notified with only three days notice and no warning from anyone that we were denied ALL nursing services by Medicaid. It should have been communicated to us that this could even be a possibility, it was only brought to my attention that nursing hours would decrease. Because of the lack of communication, and therefore loss of trust between case management and our family, we decided to leave this company and sign on with someone else. It felt hurtful that we were with this company for over two years, and we were given only three days notice that this company could no longer help my daughter. Only one person on staff, Rudy, cared to say goodbye and offered help if we ever needed it in the future. If you want a company that truly cares, will communicate well, and is professional, I recommend going with another company.
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WHY I LOVE WORKING AT MGA I have never ever in my life had such a wonderful career. It is wonderful to get tech assistance, nurse help, basic support and employee acknowledgment all in one place. MGA has grown with the times. MGA offers digital charting, paid time off for even CNAS, and compliance with state requirements. Life happens and knowing your covered is one less stressor.. I was taught in house to become a CNA. I am more than grateful that the testing center is the MGA classroom. My teacher is amazing and still educates those coming in. Truthfully, I make small mistakes as the state rules and regulations change. I am always afraid that I will be reprimanded or worse. Instead I am taught and then supported as I learn the new methods. The understanding and kindness towards me has been wonderful.
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Colorado Springs-Rudy is a phenomenal recruiter for anyone needing skilled nursing in their home! He listened to what was needed, asked highly-insightful questions, and quickly took steps to ensure the best nurse was matched for my child's unique condition. I greatly appreciate the supportive nature of his communication (status updates and quality of care check ins) and his willingness to meet the demands of our challenging situation. Our nurse, Brooke, is an amazing provider and is proving to be one of the greatest resources in my child's journey to wellness. Not only is her expertise and perceptiveness helping with the medical side of things, her warm heart is making a huge impact on our family as a whole. That alone goes such a long way in this process.I highly recommend MGA for families in need of home healthcare support!
Feedback:
Good place to work, great people, awesome therapists
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