Client Review on Medicus Healthcare Solutions

Feedback:

On the 18th of this month (October 2013) I applied through Monster for a Business Development Executive position. After I applied I received a confirmation and a message that someone would contact me shortly. I also saw a phone number and an e-mail and left a voice mail for the head recruiter, Ashley, letting her know that I e-mailed my resume to her, as well. I never received a return call from her and I left a few more voice mail messages, all courteous (see below). Today Wednesday, I followed up and spoke to another lady who excused Ashley and I asked for and was forwarded to the manager, Jennifer's, voice mail. Jennifer called me back a few minutes ago and asked if I saw the correspondence stating that I would only be considered if I was considered qualified for the position. I explained what I stated above, I only received a confirmation that I would be contacted by a recruiter shortly. She admitted she was unaware of this and would look into it. She then explained that Ashley had over 150 applications to review per week and I explained that this still does not excuse her firm from not following up on its statement that it would quickly contact the candidates. I explained that when I first started my career I worked in Human Resources I had a similar role and always followed up with candidates. I then mentioned that I worked on the automation of a time and attendance system which required I stay past my work schedule and she sarcastically remarked that "Ashley would have a hard time doing that as she has young children." I replied that I would terminate this conversation as her tone was unprofessional and she retorted that mine was and so were my voice mail messages to Ashley which was patently untrue. Jennifer acknowledged that she was unaware of the notification candidates receive that states they will be contacted shortly after the completion of the application process. Her head recruiter never returned my calls and she, personally, was very rude, unprofessional and defensive. This is one agency I would not recommend to anyone who wishes to be treated seriously and with respect.