Client Review on Many Happy Returns Inc

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This company is now run under the name Tax Specialists Inc. Buddy has been in possession of our taxes for at last 7 weeks and I have not received any type of update even though I have tried for weeks now. I call the office every day and am told 'he's in with clients all day" (if i'm even lucky enough to speak with the receptionist). They say all they can do is send a message to him. I have left several emails directly to Buddy with no response. All I have ever asked for is an update. This is the worst company I have ever dealt with in terms of communication.