Client Review on MacData Background Screening, LLC

Feedback:

Called Michelle at MacData to get an appt for real estate application fingerprints. Very unhelpful. Told me the only way to get an appt is to book through the website, which I did for 2:15 pm. I had to pull car over, they would not take it over the phone, to make appt. I arrived at 1:55 and found out the appt did not go through on their end. Drove 45 miles to get there. Ahhhh. They would not help to get me in. I had to make another appt in front of them on my phone, to show them how I did it, it did not go through. Finally after 2 more attempts it went through. My new appt was for 2:45 I i had to wait 1 hr to get in. Not service oriented at all. Very defensive, no apologies or help. Good thing there are not in the sales business. Hope this helps people avoid issues if coming along way.