Edition:

Client Reviews on Pre-Paid Legal Services

    • 3.0
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Jennifer Matteri Sep 24, 2019

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Most helpful critical review

0 people found the following review helpful

By Charles Lawrence Oct 08, 2019

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Feedback:

This is a monster scam. Save your money. I have been with them for 10 years and they tell me my contract is too old that I don't have all the new benefits. Huge waste of money. I am filing complaints with the bar association as well as BBB and the insurance commission.

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Amazing place!!

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I have been a member for 19+ years and have only had good experiences with the attorneys and services. Low monthly fees for great service!

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The law firm LegalShield connected me with gave me damaging, and blatantly incorrect, legal counsel leading to $100 of real damages and ten's of thousands of dollars in speculative damages. When I confronted the law firm, they told me "you should have just hired us outright." I filed a complaint with LegalShield who backed up the actions of the law firm 100%, inviting me to submit a BBB complaint against them.The BBB complaint was responded to with (paraphrasing here) "the integrity, and quality of legal counsel is irrelevant, and LegalShield upheld their end of the deal."I contested the response, but the BBB shut me down, saying they had made reasonable efforts resolving the complaint.So here I am, a LegalShield member, having lost substantial amounts of money to legal negligence, no access to lawyers, getting the shaft from LegalShield because I cannot afford a lawyer.

Feedback:

I can’t believe I fell for this gimmicky service...the attorney can literally call you anytime during the day. And you have to answer right then. Or if you call back even a minute later she won’t talk to you because she’s busy calling another client. You have to make appointments at least 24 hours in advance. And sometimes the attorney is so busy she forgets to call you. Poor quality service and not helpful. Don’t recommend at all.

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Okay to go and pick up my friends for work

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Good place to work

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Great place to work and great products

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I have paid for these services through my employer only to find out I never had the service! They admitted they had received my funds but are confused about who should pay them back. REALLY? Now that I’m “active” the very first legal question I have I was directed to my employer HR department! I truly feel the CS reps just use that line to get paying customers off the phone! Total waste of money!

Feedback:

Very impressive facilities

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