Client Review on Lake County Ohio

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I've had only small issues until now. Nancy Day, one of the workers whom I've never heard of, called me and left me a voice mail today. She was rude, belittling, and completely unprofessional. I understand they deal with some tough people but does that mean treat everyone poorly? Do they care? probably not. She said things like " I doubt you drive this distance with the small amount of pay that you make." Are you kidding me?! On top of that she hung up on me..I know we DID NOT get disconnected! So I went back into work very frustrated and when I got home today I received a nasty voicemail blaming the ended call on me in a sarcastic voice that made me realize she indeed had hung up on me. I was so disgusted it honestly made me want to drop all my assistance! She is a very sick individual and I am sorry for anyone that has to deal with her! Its so sad people are like that.God bless the people who actually care!