Client Review on Fort Mill, SC CPA Firm

Feedback:

I just wanted to let you know about a problem I am having with Ken R. Adams, CPAs, PA. I took my Dad's Trust to them to help with the taxes. They could not give me an estimate on what it would cost but he said he would do the best he could. I went to pick them up and the bill was $885 for the Trust and $300 for the his personal taxes that I had had 2 different places tell me I did not need so I did not accept the personal taxes. They said Ken Adams would call me about this but he did not. They gave me a sheet of paper that said I owed $190 to the IRS and I sent a check to the IRS. I went home and found they had spelled our last name incorrectly even though they had a whole stack of papers. This week I got a bill from the IRS for $8141.25. I took the bill to Mr Adams office. They email me and advised me I had not paid the $7,946 that was owed. I had no knowledge of the $7,946. I emailed them back that at the very least they should pay the penalties and interest. They said it was my fault for not checking my taxes. I have had my taxes done with another firm for years and they always given me the correct amount and charged me a lot less, they just would not do the Trust.