Client Review on Justworks, Inc.

Feedback:

We've been using Justworks as our PEO for about 1 1/2 years, and we're very satisfied. They do our payroll, health benefits, and 401(k) plans. I really like that I don't have to worry about keeping track of the different state and local taxes as they take care of these through payroll. We're in our second year of the Open Enrollment process, and Justworks makes it incredibly easy. As the admin, I get all of the information well in advance, and they notify, and send reminders to, our employees of the process, instructions, etc.As far as communications, Justworks can be reached via email or telephone--someone actually answers the phone!! They always reply within 24 hours, if not sooner. If it's a rather tricky question or situation that I have, Justworks will let me know that they're working on it so I'm not left hanging. Overall, we've had a great experience with Justworks!