Client Review on Justworks, Inc.

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We've been using Justworks for about 10months...so far so good. Their strength is in the ease of use, ability for us to manage all departments efficiently with prompt customer service response via phone or email. I have been managing offices for a while and Justworks has blown away the competition in my opinion. Anything that makes my and our employees lives easier, is always a plus in my book...from keeping track of HR, 401K , benefits, perks etc... to use of personal information. What takes the cake is the customer service...they reply quickly, even for a tricky question. One negative is the lack of options of vendors to be use as perks for the company...they should work on getting contracts with more gyms, health centers etc... maybe include culinary classes? things of that nature so companies can pic and choose the perks they want for their employees. Otherwise, we are happy with the transition from that company that should not be named to Justworks. I will update my review after the year, and hopefully the rates do not increase exponentially as other reviewers have mentioned...specially because that would be dishonest and unprofessional. If this does not happen, my review will like be five stars which is unheard of for this type of platform but if deserved I will give it...lets see what happens after our renewal.