Client Review on Joint Base Elmendorf-Richardson Hospital

Feedback:

Terrible service majority of the time. I’ve had two good doctors during my entire pregnancy. They give you little to no information on anything. And when I call to schedule or reschedule appointments on the main line and click the option it says specifically for appointments.... they say they can’t help me and transfer me to women’s health... they have never once answered my call nor got back to me if I left a message as they requested. So for a simple question I’d have to drive all the way up to the hospital and then wait in line... just to get an answer to a question that could have taken 2 minutes over the phone. I have not even had my baby yet (36 weeks) and I am kind of afraid to give birth at this hospital... because the multiple encounters my husband and I have had at the emergency room alone were absolutely horrible... I had to wait 2 hours in the emergency room, while in horrible amounts of pain, for the doctor that was qualified to run the tests to get there because it was her day off! Ridiculous!!! Also my husband was very very sick and went in and they told him he was faking and to take Tylenol. He had pneumonia!! And they literally blew him off and out the door. Overall.... I’d say the service is terrible from what I’ve seen and I don’t recommend wasting your time with this hospital. But to each their own... maybe It was just the day I went and the people I’ve encountered. There are a few good doctors I have come across as I said.... one that was extremely helpful and was actually annoyed at what little knowledge I had about my pregnancy and everything else because of her coworkers lack of communication. She told me about centering classes which I joined 2 months late because I wasn’t informed about them. 👍 And reading the other reviews..... I’d say I’m not alone.