Client Review on John Miller, CPA

Feedback:

I can’t even believe it. Made an appt as a first time client and was told 4pm on a Monday. One hour before my appt they called to tell me I wouldn’t be seen until at least 3 hours late. After explaining I can’t do that because I have to get back to work for this evening, it was explained to me that “that’s just the way it works, didn’t anybody tell you?”....what I didn’t tell the lady on the phone was that not only didnt anybody tell me, but SHE was the one who made the appt(and didn’t “tell” me)!! If you aren’t able to keep an honor your appts, it kinda negates the whole “make an appt” thing. The receptionist was rather snippy and borderline rude.......so we are going elsewhere. They just lost a first-time potential client. They WOULD have been our place.......but not now. Customer service is EVERYTHING.Save your frustration and letdown - go elsewhere.