Client Review on MARICOPA ELEMENTARY SCHOOL

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So not sure how he got 5 stars but that's ok this is just my opinion. I've been going here for 3 years now and for the most part I didnt really need to for how easy my return is. I would even get asked what are you doing here lol. Well this year not sure what happened but it seems that James just stopped caring, I've had to physically stop in on 6 different times to try and get some kind of update on my taxes, the 3 time I was there I finally got an update and that we are just waiting for James to approve them. Still took another week before they ever got to my taxes. I dropped off my paperwork 2 weeks before the 27th of Feb witch is the day I would have received my refund if they did what I'm paying them to do on top of that it was an extra $50 this year and for what? To be treated as if my taxes aren't important enough to get them done in a timely manner. I was told 4 day prior to the last time me having to go in there that my paper work will be placed at the top of the pile so they can get it done. That Saturday I walked in for the last time expecting them to have my paperwork ready for me to sign, witch they did however they already had it done on Friday I guess someone forgot to call me. Then the issue with the money needing to be paid before he cam fully submit my taxes. Every other year before that I was able to pay him after I got my taxes not being able to do that just dragged out the time I'm having to wait for my refund. So there is no real reason for me to have a CPA when there is so many companies doing it for free. Unless you have a complicated return then these guys are useless. I will not be returning to this company and if you have a time sensitive return in mind you might as well do it yourself. It took them about a month to prepare, notify me about the paperwork witch they didnt and submit.