Client Review on MARICOPA ELEMENTARY SCHOOL

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After a frustrating last two years using this CPA office, this year finally cinched our decision not to use them again. There were some issues filing our taxes electronically so we were told to expect a hard copy in the mail that we needed to sign and send to the IRS. First, it took more than a week for the paperwork to travel from one Arizona city to another. That was especially frustrating because we are already late getting everything completed. Unfortunately, that is so minor compared to the next step in this saga. We finally received an envelope this weekend from Chaston only to open it and find somebody else's tax return in it. We were sent this person's private, unsecure information. So we drove the 60 miles to the office to get ours and return the other. And, apparently, this man had been contacted because he received our tax information. That's fairly horrifying, right? We were given a new printout of our information, paid for postage, and an apology. I find this completely insufficient. There is no guarantee that our information will be treated discreetly or respectfully, and this "service" cost us a mere $270. Mistakes are made daily. I understand that. Double checking address labels before sending something as sensitive as tax information seems like a very reasonably avoidable mistake. We will never again trust this office with our information. I strongly recommend that nobody else does either.