Client Review on Integrity TaxBookkeeping

Feedback:

Made an appointment and taxes weren't filed at my appointment she only took our paper work. Called 2 days later and my taxes still were not filed. I was told my balance of doing my taxes and found out upon receiving my refund check that there was a charge by "bank". Would have liked to have information before filing what exactly will be refund total. Not 2 totals! Good people, but unhappy with service. The prior times I filed upon it being a brand new business, I was more then happy with service !!!