Client Review on Housmans Aluminum and Screening, Inc.

Feedback:

Moved to Floridana Beach from Ohio and needed a screen room put on the home we purchased. A estimate with Housman's salesman Brian was given on January 19, 2017. Coincidentally, our original estimate was increased by $1800 just two weeks later. Brian told us the room would be completed by the end of February and our initial deposit was made on February 1st.After numerous delays and excuses, we finally had a floor and knee wall installed the end of April! The contractors that did this work were less than skilled, to say the least, and left a mess for us to clean up! We are now waiting for this work to be painted and stuccoed before the room can be completed. We have been given no indication as to when this room will be completed and are totally frustrated and disappointed in the customer service provided by Housman's! We have never been contacted by Housman's regarding when to expect contractors or when delays occur. We call them weekly to find out what the status of our build is. Our constant communication with Housman's has been an ongoing nightmare!! No one from the owner, Mark, to the salesman Brian, to the office administrator, Chris, return phone calls.We are now in limbo as to when, if ever, our room will be done!! We planned the build early to insure it would completed before our family comes to visit in June, which seems highly unlikely now!!I'm posting this as a warning to anyone considering using Housman's for any job. Do not sign a contract with this company!! They are unprofessional, inconsiderate and disrespectful!! I will be reporting this incident to the BBB!! We are contacting the Brevard County Contracting Licensing Board to see what our obtains are. I will also be telling friends and neighbors in Brevard County about our nightmare experience with Housman's!!Randy & Susie WaughFOLLOW UPRoom finally completed after 6 months. It leaks in several places! Called the company 6 times and no one returns the calls!! Based on our experiences with Housman’s, we’re sure they won’t contact us until our warranty runs out!!The owner of this company, Mark Housman is s liar and cheat. No one should ever consider using this company as they have the worst customer service ever!!As for any positive comments on this website, I’m sure they were done by Housman employees!!We’ve told everyone we know in Brevard County about our experience with Housman’s and advised them never to use them!!Update 8/3/2018Warning ⚠️ Housman’s no longer has reviews on their website or Facebook due to all the negative reviews!!