Client Review on Horizons Hrs

Feedback:

**UPDATE** Patrick, who has taken over my building's account, has reached out to me and given me the information i've been looking for. He has been sincere and reassured me that it will not happen again, and gave me all his contact info to ensure it does not happen again. He has since been very easy to get ahold of, detailed and friendly in his quick responses. Hope they continue to bring in people like Patrick...--------------------------------------------------------------------------------------------------I hate to even give this place one star. Extremely horrible customer service. The receptionist, who told me her name was Diane (doubt that is even her name) was EXTREMELY rude. Hung up on me several times when I was confirming my vacation time that i requested months ago. I've been reaching out since the 5th and today is the 17th. I've sent 4 emails and called countless times and and get voicemailed and no responses via email. All I wanted was to confirm that I would get vacation pay to feed my babies. She refused to give me her name several times then finally blurted "Diane". This place is a complete and utter MESS. I don't think there's a single person with a kind bone in their body. God bless their souls, or lack of. They will need it lmao.