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Client Reviews on Headway Workforce Solutions

    • 2.8
  • 13 Reviews

Most helpful positive review

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By nancy talledo Aug 21, 2019

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Most helpful critical review

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By Mira L. Evans Aug 21, 2019

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Excellent company to work for!

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Headway Workforce is one of the most professional temp position providers I have ever had the pleasure of working with. While a serious accident & surgery has had me sidelined for several months, I hope to accept assignments with this company again in the near future.

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Everything seemed like a "go" for the post-wave Wendy's project when Mr. Glenn Allen was assigned to "New Hire" paperwork and totally botched it. Their completely stupid requirement for a Remote Agent Representative to sign an I-9 could have been circumvented by viewing the passport photocopy I sent. When you need an answer to something, Glenn Allen won't respond to your email until after the fact. You have to call him to get any answers. Then, thinking I was meeting their deadlines and completing all paperwork as required, Allen "can't find" my faxed I-9, nor my faxed photocopy of my passport (sent from two different offices on two different days. Allen had the audacity to blame me for not sending them, then suggested the ink may have been unreadable, then became parental saying "These are required if you plan to work for us". Oh brother! Talk about NOT taking responsibility. No accountability. Pass the buck. Make the employee wrong. Never admit a mistake. I'm still emails asking if my documents (confidential, at that) were ever found. Are they in the hands of somebody at Headway who has criminal intentions? Stay away from this company to protect your personal information!

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Due to poor management and complete incompetence on the operations / fulfillment side of things, this company has lost almost all of their clients and has laid dozens of their employees off. It's really sad to see, as this was once a great company. It likely won't be around much longer though.

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headway workforce solutions reached out to me regarding a position they were looking to fill through Indeed Jobs. Miki Wright was the agent who was in charge of the process. After multiple emails from Miki through the job cite, I reached out to via phone call to discuss the position they were looking to interview me for. After a successful phone screening they forwarded me the application and told me they would get back to me following completion. Upon submittal, I called and left a voicemail concerning my successful completion of the application and informing that I look forward to hearing back from them. Never had I heard back. I called an additional time to touch base and see if perhaps the position was filled or they did not deem me fit for the position. Either way they selected me for the process based off of my already posted resume. I am happily employed however am seeking a better opportunity. Needless to say, don't bother wasting your time with this company because clearly they don't have common decency. A complete waste of time.

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Wonderful company honest. Met so many great people love working with Headway

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Horrible company that does not pay after work has been completed and you have submitted your hours, still waiting for pay after assignment ended sixty days ago

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One of the agencies I work events for recently switched to use Headway for their payroll. It has been a horrible experience.The onboarding started back in April and its almost Memorial Day and I am still having issues with being paid for an event that took place May 6th-9th.

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This is just a scam. The recruiter was a rude foreigner and the company may not exist. Run and hide while you can.

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This was my first experience as a brand ambassador. From the first con-tact with HEADWAY, I was made to feel comfortable and valued. I had contact with at least four of the employees there. All were courteous and helpful and encouraging. The company that I represented was just as delightful and the experience was quite enjoyable. Training was clear and concise and prepared me for the work. I would love to work for HEADWAY again, if the opportunity presents itself.

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