Client Review on Happy Faces Family of Companies

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WARNING: LONG REVIEW (Please read if you don’t want to waste your time with this place, a couple minutes of reading this will save you a lifetime of annoyance!) - My experience with this company has been similar to a lot of others who have reviewed previously. It has been nothing short of TERRIBLE and a waste of time!! HF is unorganized and dare I say it, incompetent at keeping up with who they’ve hired for what position, what information they even have on you in your employee file, or who you even are. Its taken months for them to find a potential job for me and every time they say they have a position for me they asked me to come in for a 3 minute POINTLESS interview just to ask me pretty much if I wanted the job I already agreed to over the phone. When they finally found a potential job that I knew I was qualified for as I’ve worked this particular position in the past, they proceed to tell me that the organization decided to “move in a different direction” and offered me a lower paying job with a lot less hours to work. A day or two later the potential organization (original job HF told me about) called me asking if I could come in for the interview. WOW… I let the potential organization know that I was surprised to hear from them as HF told me they were no longer interested. Of course they were just as surprised to hear this FALSE information. It doesn’t end there… HF gave me a start date and practically forced me to complete background checks and drug screens before the start date which was about 3 days max. I did as I was told and went to the job (on the start date HF told me I should) which was FAR (40 minutes) away from my home! I get there and the organization says that they have tried to contact HF in reference to my HR documents, as they relayed the message to HF that I could not even start until those documents have been processed and received by their org (ALSO INFORMED BY THAT ORG THAT ANOTHER GIRL CAME THE DAY BEFORE AND THEY HAD TO TURN HER AWAY AS WELL)! I wasted time and gas that I don’t have to waste!! It does not end there. I called HF to let them know what was going on and one of their recruiters who I will not name proceeded to lie to me and say she forwarded all of my documents over to her supervisor and that she’ll see what was going on…want to know how I know this is lie? The drug screener let me know that my results would not come back for at least two days and I had only submitted to the test about 12 hours before my alleged start date so how is that possible? I received an email from their recruiter the same day I wasted my time going to the job stating “everything had cleared and I can start Wednesday” (which was the next day). 15 minutes later I received an “update” saying that I actually could not start that day as one document in HR still hasn’t processed. WOW… Then 30-40 minutes later I receive an email stating that I never completed the background check and drug screen at all!! Luckily for me I am very organized and make sure to keep all paperwork, especially when dealing with a working environment! I am at my wits end with this company! I have only given you one scenario on what I’ve gone through while being employed with this agency. SEVERAL OTHER THINGS HAVE GONE WRONG, but I’m afraid you all will get tired of reading. PLEASE PLEASE PLEASE SAVE YOURSELF THE TIME AND TROUBLE. Look for another organization to help with your hiring needs cause BABY this is not it!