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Client Reviews on Happy Faces Family of Companies

    • 2.9
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Sherika Hall Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Sherika Hall Oct 21, 2019

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Feedback:

After feeling frustrated and feeling a sense of the agency mishandled my paperwork and false information I have to say that Megan personally reached out to me to rectify my issues and went beyond to help me and was very concerned and with that been said it made me look at the agency in a whole different scope. She was professional and very warming to speak with and it really help me.

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The worse temp agency over. Everyone there is terrible and misleading. They charge you 60.00 for background and drug screen and don't tell you. They are the worse in business. I won't recommend this temp agency to my enemy.

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Vanessa Wasn’t as nice as Unita was. unita was much friendly and helpful in my opinion. The first conversation with Vanessa was like why you want ? And why you calling ? But, I’m excited to work with UNITA

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A complete waste of time. I was referred to this company by a friend and it's been a horrible experience. I initially emailed Tom Jones who gave me the runaround for about 2-3 months. He's very condescending, has poor communication skills and is not helpful at all. After my last conversation with him, to which he said he forwarded my contact information and resume to a recruiter and advised me to wait for the recruiter to contact me...I still haven't heard anything. Thank goodness I found a job somewhere else because this place is sketchy, at best.

Feedback:

My experience with Happy Faces Personnel Group has been amazing. A week after going through their hiring process I was placed in a great position, super easy simple work and really good pay. Every position I’ve had with Happy Faces has not only been positive with little to no stress, but I actually feel like I’m getting paid a great wage for the work I’m doing, and they’ve kept me working consistently. I’m good with Happy Faces and Highly Recommend them to anyone looking Employment opportunities.

Feedback:

WARNING: LONG REVIEW (Please read if you don’t want to waste your time with this place, a couple minutes of reading this will save you a lifetime of annoyance!) - My experience with this company has been similar to a lot of others who have reviewed previously. It has been nothing short of TERRIBLE and a waste of time!! HF is unorganized and dare I say it, incompetent at keeping up with who they’ve hired for what position, what information they even have on you in your employee file, or who you even are. Its taken months for them to find a potential job for me and every time they say they have a position for me they asked me to come in for a 3 minute POINTLESS interview just to ask me pretty much if I wanted the job I already agreed to over the phone. When they finally found a potential job that I knew I was qualified for as I’ve worked this particular position in the past, they proceed to tell me that the organization decided to “move in a different direction” and offered me a lower paying job with a lot less hours to work. A day or two later the potential organization (original job HF told me about) called me asking if I could come in for the interview. WOW… I let the potential organization know that I was surprised to hear from them as HF told me they were no longer interested. Of course they were just as surprised to hear this FALSE information. It doesn’t end there… HF gave me a start date and practically forced me to complete background checks and drug screens before the start date which was about 3 days max. I did as I was told and went to the job (on the start date HF told me I should) which was FAR (40 minutes) away from my home! I get there and the organization says that they have tried to contact HF in reference to my HR documents, as they relayed the message to HF that I could not even start until those documents have been processed and received by their org (ALSO INFORMED BY THAT ORG THAT ANOTHER GIRL CAME THE DAY BEFORE AND THEY HAD TO TURN HER AWAY AS WELL)! I wasted time and gas that I don’t have to waste!! It does not end there. I called HF to let them know what was going on and one of their recruiters who I will not name proceeded to lie to me and say she forwarded all of my documents over to her supervisor and that she’ll see what was going on…want to know how I know this is lie? The drug screener let me know that my results would not come back for at least two days and I had only submitted to the test about 12 hours before my alleged start date so how is that possible? I received an email from their recruiter the same day I wasted my time going to the job stating “everything had cleared and I can start Wednesday” (which was the next day). 15 minutes later I received an “update” saying that I actually could not start that day as one document in HR still hasn’t processed. WOW… Then 30-40 minutes later I receive an email stating that I never completed the background check and drug screen at all!! Luckily for me I am very organized and make sure to keep all paperwork, especially when dealing with a working environment! I am at my wits end with this company! I have only given you one scenario on what I’ve gone through while being employed with this agency. SEVERAL OTHER THINGS HAVE GONE WRONG, but I’m afraid you all will get tired of reading. PLEASE PLEASE PLEASE SAVE YOURSELF THE TIME AND TROUBLE. Look for another organization to help with your hiring needs cause BABY this is not it!

Feedback:

My overall experience with Happy Faces was excellent. I worked directly with Vanessa Canty and she made sure to meet my needs. She was professional and prompt with responding to emails and phone calls. I would highly recommend their services...

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Sam made my day and stay making something shake for me job wise !

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My experience at Happy Faces was excellent. I arrived on time and was able to speak with someone shortly after arriving. The staff was extremely polite. Clay Perry was the recruiter I spoken with and he was very informative. He always kept me posted on everything.

Feedback:

Extremely unprofessional.

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