Client Review on Hampden Hills Tax Service Inc

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If I knew how to maximize my tax refund, I would just do my taxes myself. I don't, so I have them prepped for me. Admittedly, I made the mistake of leaving a W2 at home when turning in my papers to him.Phillip might be a nice guy, but for the $150 he charges, he couldn't be bothered to notice that there was a 6 month gap in my employment over the 1 year of taxes he was doing. He didn't ask. He didn't try. He didn't do anything. 1 year of taxes, and 6 months of employment missing isn't noteworthy?If I have to hold YOUR hand to walk you through your job, then why am I paying you to do it?Phillip offered me a $600 return. I cancelled and was suddenly talked down to as though I was too young and clueless to know what I was doing. I took my taxes to Liberty and received $2900 as my return, which was far more in line with what I was expecting... all because Phillip was too busy and couldn't be bothered to ask a few questions to make sure I wasn't about to throw away $2,300 I would have otherwise never seen.Phillip and his secretary ARE nice.... until you tell them they've lost your business. Then watch how fast they turn.