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Client Reviews on Hampden Hills Tax Service Inc

    • 3.6
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Jessica Stump Mar 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Josh Jun 22, 2019

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Feedback:

I used this places for a few years until I received my first audit. I pay people to do my taxes as this is not my area of expertise. On my first audit I had to do all of the leg work myself including preparing documents and figuring it all out myself. They were willing to review my materials before i sent them into the revenue service, however, it was very difficult to even be seen here. I spent hours preparing all of my documentation on my own wondering why i even payed these people the amount of money i did. So, I figured ok its over I will never be audited again. Well i was audited for the second time the following year and again no assistance or backup from my tax people again. I will never go to this place again and i assure you that if anything happens involving an audit you will receive little to no support in the matter. I would highly advise people to steer clear of this place!

Feedback:

Have a great experience with Hampton Hills. First time getting my taxes done and made the switch from Turbo Tax. Elexa was amazing and handled everything for me and my husband. Everyone in the office is so nice and professional. Highly recommend.

Feedback:

If I knew how to maximize my tax refund, I would just do my taxes myself. I don't, so I have them prepped for me. Admittedly, I made the mistake of leaving a W2 at home when turning in my papers to him.Phillip might be a nice guy, but for the $150 he charges, he couldn't be bothered to notice that there was a 6 month gap in my employment over the 1 year of taxes he was doing. He didn't ask. He didn't try. He didn't do anything. 1 year of taxes, and 6 months of employment missing isn't noteworthy?If I have to hold YOUR hand to walk you through your job, then why am I paying you to do it?Phillip offered me a $600 return. I cancelled and was suddenly talked down to as though I was too young and clueless to know what I was doing. I took my taxes to Liberty and received $2900 as my return, which was far more in line with what I was expecting... all because Phillip was too busy and couldn't be bothered to ask a few questions to make sure I wasn't about to throw away $2,300 I would have otherwise never seen.Phillip and his secretary ARE nice.... until you tell them they've lost your business. Then watch how fast they turn.

Feedback:

Phill is an amazing CPA AND individual. He's always available to give you tax advice (no charge) and is an overall solid accountant. He'll save you millions.

Feedback:

LOVE THIS PLACE!!!! BEEN GETTING MY TAXES DONE HERE SINCE I WAS 15 YEARS OLD. I AM NOW 32. FAMILY RUN BUSINESS EVERYONE IS SO FRIENDLY LOVE THEM

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