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Last Updated June 1, 2025

Client Reviews on First Source Solutions
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- 2.8
9 Reviews
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One star , .......... Least said
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Amazing how people work toghter to help others
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Worked here over 10 years, you do your work and treat people fairly it's a great place to work, great incentives and progression
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I work here
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Pay very little, long hours, not allowed public holidays and ten hour shifts every weekend. Dead end job, no promotion. Always recruiting, majority of new people only stay for a few months once the company is found out.
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Just don't understand why my son has to work through Christmas and St. Stephen's Day for long hours. Does Firstsource not respect religion and family time. He's asked to work a 10 hour shift on Christmas eve, Christmas day and boxing day. I know it's an Indian company but they need to have some respect for their staff.Far as I know managers and HR are all off, no fairness done even on such a day.
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Employ a lot of staff. Good for the economy.
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Not very well run, managers don't know what they're doing. Taken from phones with no skills. No proper HR for internal matters. Had to seek the union several times, wages short by £240. Tried to make me wait to the next pay cycle two weeks time. Had bills to pay, but they didn't care. The union sorted me out thankfully.Not a good place to work, unrealistic targets and recognition on the floor. The bonus is near impossible to get, keep cutting the number of people that can have it. Forced in on unprofessional call behaviour for sales and surveys.Best thing I did was to leave this place and now I have my own wee business.
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Poorly run place, uncleaned and no common manners by staff. Questioned me over a funeral of a friend last year, felt intimidated by managers and HR. About the work, made us work late every night and the weekend up to 11pm. Forced us to work last Christmas eve, Christmas day and St. Stephen's day. Would not change my normal work schedule, said it was the luck of the draw. All at mimuim wage, not to mentioned working new years eve and new years day too. Would not release anual leave for those days. Have no respect for religious people or anyone's beliefs.Final year here I decided to leave with the doctor's advice, as stress for a job that makes you work to unsociable hours at minimum wage, wasn't worthwhile.
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