Client Review on Employment Security Department

Feedback:

They have elderly people answer the phones which is horrible! Trying to get someone on the phone and I called once was hung up on . . called again and the elderly woman told me she couldn't figure out hold so I had to call back. This agency is supposed to help up find jobs when they can't even figure out the phone system? Each time I go for a mandatory 4 week class it is nothing but their agents complaining about the medical system or totally unorganized. Horrible experience all around!