Client Review on EBPA

Feedback:

Extremely poor customer service. Is a provider for my employer. They are very dismissive and are looking for you to not get your money. They are almost impossible to get a hold of and you can expect very little help. I used them for my daughters braces and they put a block on the rest of my balance because they said the IRS wants to make sure it was not for cosmetic reasons. I will need to wait for 72 hours to get it off after I provide a mailed copy of the receipt of payment. They said I did not update my information to my new mailing address and they had mailed me a request. AVOID