Client Review on Dialpad, Inc.

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Dialpad could improve by firing everyone who answers a phone there and replacing them with test monkeys too dumb to be considered for cancer experiments...any primate with thumbs would be a considerable improvement.I've used their service for four or five months and every call to the so-called support team was a terrible experience. They are rude at the highest levels of that company.I paid for two lines at the annual rate and decided to find a different company after being disrespected repeatedly for asking simple questions about their poorly designed software. Since paying for the year in advance, one might expect a refund for the cancelled months, right? From a reputable company, yes. From Dialpad? That would be a no!When you ignore this review and buy the service anyway, don't expect a refund when you've had enough of the snarky remarks and passive aggressive comments from the children manning the phones over at Dialpad. This is because company policy only allows refunds to be given to those purchasing the month-to-month plans. However, they will do you a solid and escalate your refund request to a supervisor who will never get back to you with a definitive no. You'll figure it out when nothing happens.So, unless you enjoy being treated like a nuisance for not waking up the day after your purchase and having all the knowledge necessary to get the most from their service, DO NOT USE THIS COMPANY! Trust me, spend your money elsewhere.