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Client Review on phoenixazaccountingtax.com

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I first contacted Ms Lisa to do the book keeping and taxes for my small business in around may of 2016. I told he what i wanted to accomplish each month in regards to my books and i was assured that it would be no problem. She told me what the monthly charge would be ( $300) and for that i would get the books balanced, bank accounts reconciled, quick books up to date and a p& l statement at the beginning of each month. I also had her do my corporate taxes and payroll taxes. Fast forward to the 1st of October and almost non of the work happened except for Lisa getting her monthly fee. The books were not updated, Quick books entry's were never done, bank accounts were never reconciled, and the taxes that were filed were filed improperly, the one p&l statement i got from her was a joke. I have had to hire another accounting firm to take over my account and do what she failed to do and now i have had to pay twice. If there were a zero star option I would give it. I would not recommend this company to anyone. I would think twice before hiring this company!I came to you Lisa with a list of problems that i needed you to fix i made it very very clear that i wanted to to get my books in order and to do my monthly accounting. At no time did you tell me or ask me for more money. I simply asked you to do a job and in return i would pay you 300.00 dollars a month. After 5 months and a total of $3400 i got nothing in return. No statements, No balance sheets, No Quick Books Entry,s, No bank accounts reconciled.When someone pays for bookkeeping services it is reasonable to expect the work to be done by someone who has the knowledge, experience and time to handle your financial accounting so that you can rely on the outcome from the services take look at the photos sent by my new accountant stating that nothing was done correctly. Well Lisa i have all the bills you sent to me . Even though you erased all your email bills i still have hard copies and credit card transactions.As far as audits are concerned that is why I have hired a new licensed accounting firm to correctly file all the paper work that needs to be filed. As far as an audit goes i now have a professional firm that will handle all that for me. As far as lying, I have the records to back everything upYou have Issues Lisa. I simply complained about the lousy service I got from you ,as a consumer I have the right to do that. Every thing I said i can prove so don't push it. Take the bad review and learn from your mistake.

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