Client Review on Counsyl, Inc.

Feedback:

Not Professional at all or better to say they are totally messed up. 1st of all they messed up the sample itself which delayed the testing for a month then they sent us wrong report and marked it as High Risk pregnancy case, as first time parents it was a shocker. They actually shared a wrong report with us, due to this wrong report they asked us to take blood test for which we have to run behind them, as they don't have a facility to draw blood, then at-last my doctor arranged blood test for us so that Counsly can proceed. Then it took them almost a month to update us back that my wife results are clean and there is no issue. Now its more than 3 weeks and I am running behind them to send me a detailed mail with explanation and they are passing the balls around. If you are pregnant and your doctor asks for Genetic test make sure you are for vendor and skip if its Counsly. I don’t want anyone else to go through such harassment which we went through.