Client Review on Collection Professionals, Inc.

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I have NO PROBLEM paying my bills, EVER! I have a bill with this creditor for what should be $7 but is now $57 for Dr Vesley in Ottawa. This creditor had $32 of MY MONEY for 5 months, but a missed appt fee 5 months later gave me a balance of $7. Well, instead of waiting for my next appt, they sent me to collections. Ok fine. Well, when I received the information from CPI, the contract was clearly altered and there are statements listed that were never received (and conveniently, I was not charged for). As I tried to explain all of this, the very rude lady kept cutting me off as I am trying to explain why I refuse to pay a 123% upcharge when they didn't have any problem holding my money from me, then proceeded to try and tell me what she believed happened here, when she can't even do simple math! So when I happily state I will pay the $7.10 that I rightfully owe and she responded with "WE WILL NOT ACCEPT YOUR PAYMENT."