Edition:

Client Reviews on Cnos

    • 3.6
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Stacy Olson Mar 22, 2019

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Most helpful critical review

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By Andy Lemrick Jul 22, 2019

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Knowledgeable caring staff

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I loved this place and they have very good people person personalities like they TRULY ENJOY THERE JOBS!!

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Very friendly staff! Dr's very friendly explained everything very clearly easy to get in & out

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Don't go close till 5 even though it says till 5 you go in answer questions to then be told the Dr left already I would not recommend wasting your time

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This place will lie to your face to make a sale. I repeatedly asked for their price for a pnuematic boot I was being fitted for. $15 I was told, numerous times, by multiple people, and that my insurance will cover the remaining balance. I compared the prices to Amazon boots and agreed to the $15. Eight months later I receive a bill showing they charged $399 to my insurance providers (yes, I'm double covered), and I owed the remaining balance of $45. Amazon has the same boots listed between $40-$60. That is a 700% mark-up from CNOS. And, I'm now paying more for a CNOS product after two insurance providers paid their share than if I would've purchased it myself and submitted it to insurance myself. I called and asked why the huge mark-up and they stated that insurance sets the price. Apparently CNOS has nothing to do with it. Weird considering they sent me the bill and I'm suppose to write out a check in their name, but they don't set the price of their products ¯\_(ツ)_/¯. I ask to speak to someone else, they say an outside vendor sets the price. Well those outside vendors have their prices listed on Amazon. Basically, deny deny deny, we have nothing to do with it, but you pay us for these new debts we lied about. Why lie? Why not say, this boot you are being fitted for is $399?

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Receptionist Lesley is very, very rude. Other than that, CNOS is a great place

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My husband is to be having surgery here next month and we were just informed today that they released my husbands information without his consent. More specifically they told people what had all been talked about between my husband and his Dr. We are most likely canceling his surgery and going to go elsewhere.

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Amazing friendly staff and Doctors who really care about their patients! Would definitely recommend.

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Skilled healthcare providers, friendly staff

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My experience was fantastic in light of the fact you are here for surgery. Everyone is professional, informative, and very courteous. They know what they are doing. Would recommend them to anyone.

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