Client Review on Castlebranch, Inc.

Feedback:

The use of this company is a requirement by my University like it is for many others. I have corrected them on two errors they have made with my documents. The first time they fixed it quickly but this time they are really dragging their feet and not addressing my service requests after a few days. I waited a very long time to get someone to "chat" with yesterday and they still have not been able to get answers for me or corrected their error. If you try to call the automated service tells you the call volume is high.