Client Review on Cartridge World North America, LLC

Feedback:

Really good price on the ink. However, I was having problems with my printer and thought it might be the ink. I purchased three new HP compatible cartridges--the black XL, the magenta and yellow XL. I ran a diagnostic test on my printer and it was the print head. I had to buy a new HP printer, and none on the market used the same cartridges. Cartridge World would not buy back the cartridges or exchange them for cartridges for the new printer, even though they had only been used for a diagnostic test. I was very disappointed with their customer service. All they had to do was top off the very LITTLE ink that had been used for the diagnostic test.