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Client Reviews on CareyAssociates, Inc.

    • 4.3
  • 18 Reviews

Most helpful positive review

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By Dominick Sorrent Feb 22, 2019

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Most helpful critical review

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By Leigh May 22, 2019

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Thanks Josh man you are the man was glad I met you and had my taxes done with you

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Daryl and Josh are two of the best and client-friendly accountants I have ever worked with...fair pricing, expert service, and reliable results. Plus, they know EVERYBODY in Medina, Wadsworth, Seville, etc...

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We should have noticed the “F” with the Better Business Bureau. He can’t say I gave him a box of uncategorized receipts, because I created a spreadsheet that took time and was detailed and lengthy, which our original, wonderful accountant, Dave Hopkins introduced us to. This final year, 2018 taxes, was the last straw. He blames faulty software program as to why our taxes were not turned in on time, and being fined by the IRS for $200, he blames his father being sick, he blames his baby being born early and not having enough time with him, it goes on and on. He said he would take care of it... a day before our fine was due, I reached out, HE didn’t... before Easter we were asking to talk with him and was avoided. That is why this was not a software error, why avoid your customers and deny them of your time, your customers of years, if it wasn’t even your fault and you had every intention of making it right. Because he has no intention and he didn’t make it right. We took care of the fine even though he was paid in full by us. I paid my personal taxes $200 and our business taxes $250 but we did not receive the service we paid for. One local business trying to support another, this was not a good idea for us, sadly we could see the signs of how different his ethics were from Dave Hopkins and should have left and found a CPA long ago. Lesson learned, please beware. I have copies of emails and even Facebook messages where we pleaded for contact and he had excuse after excuse. His poor receptionists even said “ believe me, we give him messages and we don’t know what to say, if I didn’t need this job, I wouldn’t be here! Trust me!” That’s pretty sad. Being a small business in Seville, we know how to treat our customers, when we fall short or there is any sort of issue, be it our fault or another’s, excuses NEVER help.... communication and reassurance DOES. I’m not sure if his father will ever be back in business with Joshua Carey, but they are not associates, Joshua is the only one that can make decisions and is the only one to go to, and when he is NEVER available, my god, I guess there’s no hope. Please read the BBB complaints, they are so close to my personal experiences with this company, this is NOT a one time issue or occurrence. Please beware.

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Very disappointed in the service I received last year taxes done no issues this year dropped off all taxes on Feb 14th 2019 and and just picked them up today March 25th 2019 NOT DONE the office lady said come pick them up they told me they are so busy they don't have time for me I called 4 times and left many emails the lady who answered the phone would just tell me she would leave a message for josh who never calls back I am now the 3rd person I know who has left them this is not a way to run a business unless you dont care about you're customers ...And when I dropped all my stuff off I asked how long josh said under 2 weeks almost 6 weeks later .....

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There is no reason to go anywhere else. Professional, courteous, fast, and reasonable.

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I have known Darrell & Josh for many years. The CPA services that they provide are top notch, very professional, impeccably thorough and reasonably priced. You need not look any further for your all your accounting serives.

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I was trying to start a company payroll, and have been forgotten about for almost a week. Still waiting on a call "right back in a few minutes" from 11 a.m today.

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Josh has always been available for prompt and direct guidance. I look forward to working together for a long time!

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Joshua is incredibly knowledgeable and has always quickly and accurately answered any questions I've had. It's always a pleasure being around his pleasant and exuberant energy!

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Quality work priced right. I highly recommend their services.

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