Client Review on Brookdale Fort Myers Cypress Lake

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Horrible living conditions for seniors. Care is deplorable for assisted living residents. We had to hire an outside cleaning company for my parent's apartment because when the staff was done cleaning, your feet would get stuck to the kitchen floor. Laundry (an "included" service, was brought back to the apartment in plastic bags, sometimes still wet, and dumped into the closets. They've left my mother sitting on the toilet for 45 minutes (found this out from an outside PT company) and 2 nights ago, she called me asking if I could call the front desk as she had been sliding out of her recliner and pressing her call button for the past 45 minutes with no response and was now almost on the floor. The list goes on and on :-(