About - Blaine Service & Supply Window Experts!

Overall Feedback:

If I could not give a star I would. Went in with a specific part and showed the gentleman who came up to help the exact part. He took the part back and with the help from the woman at the front desk they took 10 minutes to locate it. He came back with my part, said they found the exact part and asked how many I wanted. I told him how many, he handed me my part back and he said it would be in within a week. It took longer than anticipated but I wasn't upset because they were the only ones that claimed they could find it. When we got the new parts they weren't exact and was missing a critical part that fixes to the window. Upon us returning the part the lady explains that she had given the co-worker who helped me the part they were ordering and that he confirmed that it would work for me. That never happened. When I told her this she stated she didn't want to argue about it and that she knew what she instructed him to do with a poor attitude. I had trouble with other companies saying they found the part but then the part wasn't correct. I can assure you that I wouldn't have ordered the part if I had the opportunity to see what the part looked like in advance. I also don't appreciate the insinuation of being a liar. Not good customer service.