Client Review on Battle Creek Mutual Insurance Company

Feedback:

Absolutely horrible experience, so far... one of their customers rear ended my car last week. I have waited an entire week and still have not been able to speak to someone from their claims department. I have made over 30 phone calls and always get transferred to someone's voice mail or when I call a specific person, I always get their voice mail and never get a call back. I simply can not get in contact with someone who can help me get my car fixed...meanwhile I am stuck driving a vehicle with a bumper hanging off, pumper sensors all jacked up and can not use my trunk. This company seriously does not care about doing the right thing at all.