Client Review on ARCpoint Labs

Feedback:

I took my 11yo son here for a blood draw to be sent to Igenex for testing for Lyme. We had recently had a bad experience so my son was more than a little anxious. Nancy did a great job setting him at ease when we got there. She took us back to get started immediately, and chatted with him about his interests while she set up. The actual draw took two sticks, but she reassured him throughout that he was doing well and that he was brave as “tough as nails”, and that she WOULD be successful. I appreciated both her skill technically AND relationally. No tears after this draw! Thank you, Nancy.