Client Review on ARCpoint Labs

Feedback:

Very negative experience. Very rude staff hung up the phone while I was trying to clarify and ask questions about my drug screening. Lady on the phone informed me that they do not comply with the Law of the United States, but they comply with their own rules, which she also stated, had no written policy . So I don’t even know how any healthcare agency can operate without a written policy. Very discriminative to me, but inviting to other customers. Needless to say, I would not recommend. Regardless of how hard they fought me, I was still able to get my drug screening! Thanks anyway!