Client Review on ARCpoint Labs

Feedback:

Absolutely the worst business and customer service experience I've ever had with a business. I called weeks ago to make an appointment for a blood draw, but they don't make appointments. Their website clearly states that their business hours are 9am to 4:30 pm (although the sign on their door states open until 5pm). I got my paperwork, fasted all day, came in after work, just to be told that they don't do blood draws after 2pm. If that was the case, that would have been great to know when I called to make an appointment in the first place! Now, I have to wait until next year to do my lab tests that I needed done. I can't use my current year FSA towards the costs and potentially other labs that I have already done and paid over $250 for will need to be redone. What a bunch of incompetent idiots.