Client Review on AlvarezArmadillo Tax Services

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Was having my taxes amended here and I wish there could be a negative cause that's what I would give it. I had Sandy do my taxes and it took her over 3 months to amend them. The only reason why it took that long because she took my paperwork and I never heard a word from her. I called, texted and emailed her multiple times and would never answer back. When she did call back basically got after me as if i was bothering her and said she was busy. Wasn't until almost 2 weeks later after the call I had with her I called the company and Sandy passed the paperwork to a co worker for pick up. Over the time I called the company but they gave me a I'll give her the message or I left voicemails. This was my first time here and it certainly will be my last.