alohapayroll.com
Client Review on alohapayroll.com
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We are a growing company with both salaried and hourly staff who work in many different capacities. We have been using Aloha Payroll since 2014.We are frequently hiring new people. Incorporating new employees into our payroll system requires virtually no effort because I use Aloha Payroll.Whenever we hire a new person, we simply give them a link to a web page to access the enrollment forms. Completed forms are then uploaded directly to Aloha Payroll through their secure link. It’s hands-free hiring!As a business owner, I am swamped tending to day-to-day aspects of my company. Aloha Payroll makes my life easier by:Handling all of my payroll and its associated record-keeping.Paying my employees on time and accurately.Managing all government deductions and reporting perfectly, with no effort on my part.Ensuring our employees receive their end-of-the-year W-2’s and 1099’s in January.Securely storing data and records of everything so we are always ready for any audit by the state or federal government.Customer service is excellent. When I send an email I get a response within 24 hours (although it is usually the same day). When I call, the telephone is answered by someone who knows what they are doing and can take immediate action.I admit that on more than one occasion, we have been late sending in our timesheets – Aloha Payroll staff stayed late and worked overtime to ensure our employees still got paid on time. That sort of customer service is hard to come by.I like working with a local payroll provider as opposed to working with a big national payroll company because I know everyone at Aloha Payroll, and they all know me. I do not feel like just a number, and everything I need gets done quickly and easily.There is absolutely nothing more I could wish for in a payroll service. I whole-heartedly recommend Aloha Payroll to any business.
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