alohapayroll.com
Client Reviews on alohapayroll.com
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Since moving my business over to Aloha, my payroll has never been easier. Tom is very knowledgeable, helpful, and demonstrates exceptional customer service always. Unbelievable value.
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Tom & Nicole have been a pleasure to work with. They took over my account from a previous company that I was having issues with and got everything back in order. I would highly recommend them for all payroll needs.
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Aloha Payroll does a great job. They are very professional and keep me informed on how things are going. They are quick to respond to any questions. I would highly recommend them to anyone
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I've had only positive experiences with Aloha Payroll. Tom is a very kind and helpful person to talk to. He's quick, responsive, and makes you feel calm and comfortable when you feel like you're doing everything wrong, and Vanessa is on top of things when you need a change now. It's a smaller company, so they actually respond when you reach out, and continue to be helpful until your issues are resolved. I've even had them reach out to verify employee information I entered was correct if it seems abnormal, which I never would have expected, but appreciate immensely. Most importantly, their rates won't put a financial strain on your business simply because you need payroll help (unlike our previous payroll provider, Paychex). I'd certainly recommend them, or at least give them a chance. I think you'll be glad you did. FYI: Our company has a little over 50 employees and this is our first year using Aloha Payroll (and likely not our last).
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Sometime ago we made the decision to change our payroll provider and chose Aloha for our payroll services (100+ employees). Not only was the transition seamless, any issues or concerns since have been addressed immediately. You will not find better customer service from a payroll provider. As a side note, Tom and Nicole are two of the nicest people you will ever meet.
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New Guard Coatings found Aloha Payroll by searching online, and as a new company in the Greater Houston area they have been instrumental in getting us started. Tom and Nicole are a pleasure to deal with, and their payroll software is incredibly user-friendly and easy to understand. Employees are everything to a business, and getting them paid on time is fundamental – with Aloha Payroll and the people behind it, we are able to focus on other areas of the business, knowing this will be taken care of accurately and on time every time we need it.
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Aloha payroll is amazing and provides a high level of customer service. I can email any questions or requests last minute and they will either provide the requested service or refer me to someone who can do the work. I feel like a valued client with every interaction.
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We could not be happier with our decision to go with Aloha for our payroll services. Tom and Nicole are always quick to respond with any questions or issues we have - and we have had many! They also happen to be two of the nicest people you will ever meet. You will not find better customer service from a payroll provider.
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The people at Aloha Payroll listen to your company's particular requirements and develop a system to fit your company's needs. The people are courteous, friendly and know what they are doing. They are timely, accurate and answer the phone. What a concept! I moved the payroll for both of my companies from one of the two largest payroll companies in the U.S. to Aloha, because I am not just another number with Aloha.
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We are a growing company with both salaried and hourly staff who work in many different capacities. We have been using Aloha Payroll since 2014.We are frequently hiring new people. Incorporating new employees into our payroll system requires virtually no effort because I use Aloha Payroll.Whenever we hire a new person, we simply give them a link to a web page to access the enrollment forms. Completed forms are then uploaded directly to Aloha Payroll through their secure link. It’s hands-free hiring!As a business owner, I am swamped tending to day-to-day aspects of my company. Aloha Payroll makes my life easier by:Handling all of my payroll and its associated record-keeping.Paying my employees on time and accurately.Managing all government deductions and reporting perfectly, with no effort on my part.Ensuring our employees receive their end-of-the-year W-2’s and 1099’s in January.Securely storing data and records of everything so we are always ready for any audit by the state or federal government.Customer service is excellent. When I send an email I get a response within 24 hours (although it is usually the same day). When I call, the telephone is answered by someone who knows what they are doing and can take immediate action.I admit that on more than one occasion, we have been late sending in our timesheets – Aloha Payroll staff stayed late and worked overtime to ensure our employees still got paid on time. That sort of customer service is hard to come by.I like working with a local payroll provider as opposed to working with a big national payroll company because I know everyone at Aloha Payroll, and they all know me. I do not feel like just a number, and everything I need gets done quickly and easily.There is absolutely nothing more I could wish for in a payroll service. I whole-heartedly recommend Aloha Payroll to any business.
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